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Frequently Asked Questions (FAQ)
- What services does Gaadionline provide?
Gaadionline offers a wide range of transportation services, including bike, car, SUV, auto rides, and parcel delivery. Whether you need a quick ride within the city or a long-distance journey, we’ve got you covered!
- How do I book a ride with Gaadionline?
Booking a ride with Gaadionline is easy:
Online: Simply visit our website www.gaadionline.com or use the Gaadionline mobile app to make a booking.
Phone: Call or WhatsApp us at [Insert phone number] for booking assistance.
Walk-in: Visit our office for in-person booking.
- How do I become a driver for Gaadionline?
To become a driver, simply download our app or visit our website to sign up. After completing the registration and verification process, you’ll be ready to start earning!
- Is there any commission charged to drivers?
No, Gaadionline charges zero commission. Our drivers keep 100% of their earnings.
- Can I track my ride in real-time?
Yes! Our platform allows customers to track their ride in real-time, so you’ll always know the exact location of your driver and estimated arrival time.
- How are fares calculated?
Fares are based on several factors such as distance, time, and the type of vehicle selected. You can view the fare estimate before confirming your ride.
- How can I pay for my ride?
We accept a variety of payment methods:
Online payments: UPI, credit/debit cards, wallets.
Cash: Cash payments are also accepted directly with the driver.
- How do I cancel a booking?
You can cancel your booking easily through our website or app. If you need assistance, you can call our customer support team at [Insert phone number].
- Are the vehicles and drivers safe?
Yes, all our vehicles are well-maintained, and we only work with verified drivers who undergo a thorough background check. Your safety is our priority.
- Can I book a ride for someone else?
Yes, you can book a ride for a friend or family member by providing their details when making the booking.
- Can I get a ride for group travel?
Absolutely! We offer larger vehicles such as SUVs to accommodate group travel. You can select the vehicle type that best suits your needs while booking.
- What if I left something in the vehicle?
If you left an item in the vehicle, please contact us immediately at [Insert phone number] or email [Insert email address]. We will help you get your belongings back as soon as possible.
- Is Gaadionline available in my area?
Gaadionline operates in various locations across the city and outstation areas. You can check if we are available in your area by visiting our website or app.
- Can I track my parcel delivery?
Yes, you can track your parcel in real-time on our website or app, ensuring peace of mind with every delivery.
- How can I contact Gaadionline for support?
If you need assistance, you can reach us through:
Phone/WhatsApp: +91 8763 982 982
Email: support@gaadionline.com
Customer support: Available 24/7 to resolve any issues.
- Do you offer any discounts or promotional offers?
Yes, we offer various promotions and discounts for both riders and drivers. Keep an eye on our website and app for the latest offers.